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Gaps and Pressures

In 2024, the Student Wellbeing and Accessible Learning Service carried out an update to the Gaps & Pressures Analysis with School-based staff who support students to identify strengths and challenges in relation to mental health and wellbeing at the campus. The original report was carried out in 2019. The research complements the findings of the OMNI Students’ Union Survey and the 2023 Staff Survey. In 2025, the service carried out a further update to that research - focusing on school-based staff who support PGR students. 

To view the Gaps & Pressures Analysis document, please click here. To view the PGR Gaps & Pressures document please click here

Alternatively, click here for the summary version of the 2024 Gaps and Pressures report.

Lanyon building

 

Key Findings

 The PGR Gaps and Pressures report highlights the evolving challenges and opportunities facing PGR students, covering wellbeing, supervision, progression, finance, and skills development as reported by school-based staff. While no urgent systemic issues were identified, the report underscores the importance of tailored support, stronger community-building, and clearer structures to enhance the PGR experience.

The main findings of the research are as follows:

  • Increasing Mental Health Challenges

    There has been a significant rise in students presenting with stress, anxiety, and depression, exacerbated by the pandemic, geopolitical events, and cost-of-living increases. The complexity of these cases often exceeds the university’s capacity to provide support.

  • Impact of Assessment and Curriculum

    Current assessment methods and academic structures are major stressors for students. The report calls for a re-evaluation of these systems to reduce pressure while maintaining academic integrity.

  • Sense of Belonging and Engagement

    Despite ongoing efforts to foster a sense of community, many students still seem to struggle with feelings of isolation and disconnection from the university. This issue appears to have been compounded by remote learning, financial pressures, and the Covid 19 pandemic. While community-building initiatives have been implemented, participation rates remain low, largely due to factors such as social anxiety, time constraints, and competing academic demands. To effectively address this, strategies need to focus on integrating community engagement into the academic experience and creating opportunities that are accessible and beneficial to students’ immediate needs.

  • Support for Diverse Student Groups

    Certain student cohorts, such as international students, postgraduate taught (PGT) students, and students with disabilities, face unique challenges that require tailored support. There is a need for targeted interventions to address their specific needs. That said, staff reported that all students are likely to encounter wellbeing issues at some point during their academic journey, and interventions that improve the universal student experience are to be welcomed.  

  • Staff Support and Wellbeing

    Staff supporting students report feeling more confident in their roles but face increased workload and risk burnout. The emotional toll of handling complex and difficult conversations, combined with insufficient support structures for staff wellbeing, underscores the importance of continued training, and the need for more robust mental health resources for staff.

Compassionate Communications

As part of the #QUBeWell Action Plan, we are launching a Compassionate Communications project to promote empathetic and effective communication across campus. Compassionate Communication is a concept that began in healthcare and has now been embraced by the Higher Education sector. The Higher Education Mental Health Taskforce has also adopted a commitment to compassionate communication as part of its student mental health framework.

The project will offer a practical toolkit with strategies for handling difficult conversations and fostering empathy. By building stronger relationships, we aim to create a more supportive and inclusive campus for everyone at Queen's. 

We encourage all staff and students to get involved—whether through feedback, training, or simply practising compassionate communication in everyday interactions.

Brew Monday

Brew Monday is a day to promote mental well-being and social connections by encouraging people to connect with others over a cup of tea or coffee.

It was created to combat the idea of "Blue Monday", which is often considered the most depressing day of the year. Teams and services across Queen's are running events to coincide with Brew Monday, and are encouraged to connect with others by holding a coffee morning, getting out for a walk in the Winter sun, or just saying hello to someone new! Bring your keep cup to make sure it's sustainable! Keep an eye here for a great programme of events organised by services across campus - there's something available for everyone!

The PGR Gaps and Pressures report highlights the evolving challenges and opportunities facing PGR students, covering wellbeing, supervision, progression, finance, and skills development as reported by school-based staff. While no urgent systemic issues were identified, the report underscores the importance of tailored support, stronger community-building, and clearer structures to enhance the PGR experience.

  • Mental Health, Wellbeing and Belonging

    Mental health and wellbeing issues remain prevalent and complex among PGR students, with heightened stress during key milestones such as differentiation and thesis submission. Feelings of isolation, especially among off‑cycle and remote students, can undermine belonging and wellbeing. International students encounter added pressures from visa rules and cultural stigma, while Schools with stronger peer networks and shared spaces report better outcomes.

  • Supervision

    The supervisory relationship is central to the PGR experience, yet mismatched expectations and communication styles can create challenges. Students are often hesitant to raise concerns, particularly across cultural boundaries, while supervisors report feeling underprepared for pastoral issues. Staff generally reported positive supervisory relationships overall, with only a small number of formal issues each year. Clearer contracts, refresher training, and peer support groups are helping to strengthen trust and improve communication.

  • Progression and Completion

    Almost all schools reported that the standard three‑year timeframe for PGR study is rarely sufficient, with many students entering an unfunded fourth year to complete writing. Delays in ethical approval and data collection add further strain, while milestone assessments provide structure but can also heighten anxiety. Despite these pressures, overall completion rates remain strong, though writing‑up years continue to be a significant pressure point.

  • Finance and Funding

    Financial pressures weigh heavily on PGR students, with many student relying on studentships or sponsorship. Those without funding often juggle part‑time work alongside research. International students funded by governments face repayment risks if they fail to complete, and funding gaps in the fourth/ writing-up year create a cycle of strain and delayed progress.

  • Training and Skills

    It was reported that many students, particularly those in STEM subjects, need more tailored, discipline‑specific training. Building confidence in managing supervisory relationships and normalising setbacks is seen as vital. Joint training for supervisors and students, alongside stronger onboarding and support for international students, would help ensure smoother transitions and more resilient progression.